Same brand, same SOP. Why does one location run better?

Visbi puts your locations side by side, step by step at peak, so you see what your best one does differently and where the others slip. And it tells you which ones can't be compared fairly yet.

Book an Audit →Schedule a Demo

90 seconds, no uploads. You'll see which of your locations can be compared fairly.

Your existing cameras · Processed on-site · No facial recognition
Sample data

Averages hide the spread.

A network average of 4:30 can hide a 3:40 location and a 5:50 one. The average gives you nothing to fix. The spread, and the step where it opens, does.

Illustration, not data.

Fair comparisons, or none.

A ranking your managers don't trust is worse than no ranking. These are the rules Visbi compares by.

01

Same view

Locations are compared on the steps their cameras both see. When one can't be compared fairly yet, Visbi tells you why.

02

Same moment

Lunch against lunch, Friday against Friday. Never a quiet Tuesday against a Saturday rush.

03

Same kind of store

You set the peer groups: drive-thru stores with drive-thru stores, malls with malls.

04

Enough data

No ranking before day 14. A new location gets a baseline, not a league-table position.

25–35%

of the variation in productivity between stores came down to the manager running them. The habits that make your best location best can be learned. First, someone has to see them.

Metcalfe, Sollaci & Syverson, NBER Working Paper 31192 (2023): two large retail chains, not restaurants.

The gap to your best location has a price.

Compare your best location with a typical one on the complaints you hear. Ranges only.

10
2. Service complaints a week at your best location
3. Service complaints a week at a typical location

Count every channel: online reviews, surveys, comment cards, and what guests tell your managers.

4. Average check per guest
5. How often does a typical guest come back?
Unhappy guests a year your other locations have and your best one doesn't
—
Pick complaints for both locations.
Sales at risk in the gap to your best location, per year
—
Pick your check and how often guests return.

Your best location already knows how. The rest can learn it.

Book an Audit →

Your estimate, based on Qualtrics XM Institute (2025): fewer than 1 in 3 guests with a bad experience tell the business, and 62% of fast-food guests stop or cut back after one. That's the closest published figure for restaurants. We count half the visits they'd have made.

From the gap to the habit.

  1. 01

    Peer groups

    You decide which locations compare with which.

  2. 02

    Side by side

    Every metric, step by step at peak, from day 14.

  3. 03

    The why

    The step where the gap opens: the line, the hand-off, the check-back, the pass.

  4. 04

    Copy the habit

    The move goes to the area manager: coach from your best location, with the moment to point at.

Who sees what.

Comparisons only help if the right people see them.

By roleAccess is set by role during onboarding. Franchise partners see their own locations.
Within your brandComparisons stay inside your brand. Nothing is compared with another company without your express opt-in.
Locations, not peopleVisbi compares locations and shifts. No camera identifies anyone, and we don't rank your frontline team.
Told up frontPrivacy notices go up at each location before go-live, and we help with the words for your team.

By format: QSRFast-casualFull-serviceGroups & franchisors

Related use cases: Service standardsSpeed of serviceWalkawaysLabor deploymentKitchen performance

Next Step

Start with a Readiness Check.

Seven quick questions, about 90 seconds, no uploads. You'll see what your cameras can likely see, and what they probably miss, on screen straight away.

Readiness Check
01 / 07

What do you run?

How many locations?

What's your role?

Roughly how many cameras per location?

Which areas do your cameras cover?

Tick all that apply, and watch the floor plan.

Do you use a POS system?

What's the one thing you most want to know about how your locations run?

In your own words. It's where our first conversation starts. Optional.

Where should we send your read?

You'll see it on screen straight away. We'll email you a copy.

We use your answers to prepare your read and to follow up about Visbi. No spam, and you can opt out at any time. See our privacy policy.

7
Quick Questions
About your format, locations and cameras
90s
No Uploads
Nothing to send us at this stage
1
Blind-Spot Read
On screen, the moment you finish

Questions about multi-unit benchmarking.

Fair comparisons, who sees them, and what they need.

Comparing your locations with each other on the same measures, so you see which ones run better and why. Visbi compares them step by step at peak, against your own standard.
Locations are compared on the steps their cameras both see. When a location can't be compared fairly yet, Visbi says so and shows what's missing, so a camera gap isn't mistaken for a performance gap.
Yes, within your brand and the peer groups you set. Access is set by role, so franchise partners see their own locations.
No. Comparisons stay within your brand. Nothing is compared across companies without your express opt-in.
It compares locations and shifts. No camera identifies anyone, and we don't rank your frontline team. Where a name appears, it comes from your POS login, never from video.
From day 14. The first two weeks set each location's baseline, because before then there's nothing honest to compare.
Not to start. Steps of service, speed, walkaways and staffing come from cameras. With your POS connected, each comparison sits next to the sales and timings you already run on.
It's processed on-site, on the Visbi device inside your building, and never continuously uploaded. What leaves is anonymized insight and proof, never a live feed of your floor, and anything kept is held for 15 days by default, or the window you specify in your agreement.