For multi-brand groups & franchisors

Every brand carries your name. Not every location earns it.

You run many brands across many locations: some you own, and many you franchise. The standard is set at the top; it's delivered one shift at a time, in rooms no regional can reach. A field visit is a snapshot. A mystery shopper is one night. Visbi shows how every location of every brand runs against that brand's own standard, using the cameras already there.

So a location sliding off-standard gets seen and coached before it lands in the reviews under your name.

Book an Audit →Schedule a Demo
Works with your existing cameras · Processed on-site, shared only as anonymized insight · No facial recognition
Northside Hospitality Group: standard adherence, this week
1 brand drifting
E
Ember & Oak
Full-service · 12 locations
94%
S
Stackhouse
QSR · 38 locations
87% ↓
D
Daily Press
Café · 21 locations
95%
V
Verde
Fast-casual · 16 locations
92%
51 of 87 locations franchised · Stackhouse East −9 pts
Coach it →
The blind spot

Two field visits in eight weeks. Both landed on good days. The slide in between never reached you.

Oversight thins exactly where you have the most locations: a regional carries fifteen to twenty units, and past seventy-five, visits slip from monthly to quarterly. Between them, a single location can drift for weeks. The report still reads fine. The reviews don't.

Stackhouse · Location #206: Franchised, East region: service adherence, 8 weeks
On standard Below standard Field visit
Brand standard · 90%
3-week slide below standard that was unseen
93
91
83
78
82
91
93
95
W1
W2
W3
W4
W5
W6
W7
W8
Two field visits in eight weeks, and both landed on good weeks. The three-week slidein between filled the location's reviews, and never reached the group.
The invisible problem

A field visit is a snapshot. Visbi watches every shift against the standard, so a slide shows up in week one instead of the quarterly review.

What Visbi sees

Every brand, every read, on one screen.

Not one location at a time. Visbi turns the cameras you already have into a single read on how each brand runs (scored against that brand's own standard) so the one that's drifting is obvious before it reaches the reviews.

Northside Hospitality Group: brand standard adherence, this week
On standard Drifting
Service
Speed
Throughput
Staffing
Ember & Oak
Full-service · 12 locations
95
94
93
96
Stackhouse
QSR · 38 locations
92
82
91
90
Daily Press
Café · 21 locations
96
95
94
95
Verde
Fast-casual · 16 locations
92
93
91
91
Each cell is scored against that brand's own standard, not a group average. One read is drifting: drill into it.
Drilled in · Stackhouse · Speed
It's one region, not the brand
#217 · East · 82% vs 90% standard
6:20Wait at the counter, lunch
3Left before serving
96%Riverside, same brand
The coaching move
Open a register at the lunch peak, which is the setup Riverside already runs.
What each read measures, scored against your standard
Service
Every step of service (greet, order, served, hand-off) scored on what the camera saw, not what was ticked.
Speed
Speed of service, queue length and wait, and how many leave before they're served, which are flagged in real time.
Throughput
Service time and reset against each brand's standard, showing where a location drags at peak and sits unreset between guests.
Staffing
Hands needed against predicted traffic, and where a location is under its count. Operational math; never individual monitoring.

Most reads run on the cameras you already have; connecting a brand's POS and other systems deepens them. Your Readiness Audit confirms exactly what each brand's setup supports before you commit.

The core of what Visbi sees

Connect more, see more.

With your POS
Kitchen timing & the check
Connect a brand's POS to unlock order-to-serve by item, order accuracy against the ticket, and check timing, which are the numbers your cameras alone can't tie to the ticket. Per brand, on your terms.
Trainable to your standard
Each brand's floor, each brand's SOPs
Trained on your own camera video: cleanliness and resets, spills and safety, and any SOP unique to how a brand runs, so the standard Visbi scores is yours instead of a generic checklist.
Owned & franchised

The four walls you don't run still carry your name.

You set the standard and the SOPs; your franchisees run the shifts. Between field visits, you're trusting that the brand you licensed is the brand the guest meets. Visbi gives HQ and the operator the same objective read (scored against the brand's standard) so the whole network coaches to your best, and no one's blindsided by a review.

Franchisor HQ
Every location, owned and franchised, against the standard. No field trip required.
→
One read · both seats see the same thing
Stackhouse · #217 · East region
Franchised
82%vs 90% brand standard
Speed drifting · three weeks running
Coach to Riverside's setup, which is the same brand's best location, not a memo.
←
Franchise operator
The same read, the same standard: a fair, objective picture to run their business by.
Our promise to both sides

A shared source of truth, not a gotcha. Anonymized, on-site, no facial recognition. Coaching the whole network up to your best, together.

51 of 87
locations franchised: one standard, both sides see it

Protect the name on the door in the four walls you don't run.

The coaching loop

From the whole group to the one shift, in four steps.

The drift hides in the average. Visbi lets you zoom from every brand you run down to the exact location and read that's slipping; then it hands over the fix your best location already runs.

01 · Group
Northside Group
4 brands · 87 locations
Ember & Oak95
Stackhouse82
Daily Press95
Verde92
1 brand drifting → Stackhouse
02 · Brand
Stackhouse
QSR · 38 locations · speed
Riverside96
Midtown91
East region82
Spread 14 pts → East region
03 · Region
East region
9 locations
#22192
#20490
#21782
3 weeks below → #217
04 · Location
#217 · East
Speed · 82% vs 90% standard
6:20Counter wait, lunch
3Left the line
The coaching move
Open a register at the lunch peak, which is the setup Riverside already runs.
Illustrative; figures reflect the Stackhouse locations shown across this page.
See it at the group.Coach it at the location.Watch the spread close.

Within the same week instead of the next quarter.

Why Visbi

Everyone owns one piece. No one owns the intersection.

Three kinds of tools each solve part of holding the standard across your brands. Each is real, and each has one blind spot. Here's where they stop, positioned by category, never by name.

Ops-execution & audit apps
✓
Owns
Your brand standards, rolled out and tracked across the whole network.
✕
Blind spot
Self-reported. It captures what was ticked, not what the guest actually got.
Field audits & mystery shops
✓
Owns
A real read on the guest-facing experience, scored by a human.
✕
Blind spot
Sampled. One visit a quarter, one shopper, and the team knows when they're coming.
Restaurant AI vision
✓
Owns
Continuous, camera-observed operations across every shift, not a sample.
✕
Blind spot
Back-of-house. Order accuracy and food-safety, not the service the guest feels.
↓ Where they meet ↓
VisbiThe intersection
✓ Scored to each brand's standard✓ Guest-facing service✓ Continuous & camera-observed

All three at once: your brand standard, the guest-facing experience, observed continuously on the cameras you already have, delivered as anonymized coaching with no facial recognition. The one combination no incumbent runs.

And what Visbi isn't

A security or panic-button system. If a real-time security response is what you need, we'll tell you and point you to the right tool. We run the operation, not the alarm.

Everyone else owns one piece. Visbi is where they meet: observed, continuous, and coached.

Proof

Already live on the floor.

A growing multi-location breakfast-and-brunch brand in North America runs Visbi across its operation today. We keep them unnamed while the deployment matures; however, the story is real.

Live today
What Visbi found

In their first weeks, Visbi surfaced a service step consistently missed on specific shifts. Every checklist said it was done. The floor told a different story: not a people problem, but a workflow gap nobody could see. Once it was visible, it was fixable.

We keep the client unnamed, with no logo and no identifying metrics, while the deployment matures. Genuine insights only.

Service adherence · by step
PM shift
Greeted
96%
Order taken
95%
Order served
94%
Farewell
71%

The checklist marked it done. On camera, it was met on just 71% of PM shifts, which was the gap Visbi surfaced.

Illustrative; every step scored against each brand's own standard, by shift and by location.
The honest math
3 weeks
one location below standard, unseen between visits
×
every brand, every region
the exposure compounds
=
your name
on the reviews the slide wrote before the next audit ever saw it

Illustrative. Visbi shows you the variance; closing it is your team's coaching, not a guarantee we make.

It starts exactly where their story did: a Readiness Audit on the cameras you already have.

Schedule a Demo
How it works

Processed on-site.
Shared only as anonymized insight.

Nothing to rip and replace, and no cloud full of your floor. Visbi runs where your cameras already are; it is processed on-site, and what leaves is anonymized insight and proof, never a live feed of your floor.

STEP 01

Your existing cameras

The HD cameras already in each location (the counter, the floor, the kitchen) across every brand you run. No rip-and-replace.
● RECCounter
● RECFloor
● RECKitchen
STEP 02

One edge device, on-site

Installed per location, whether owned or franchised. Video is processed locally, meaning nothing streams to the cloud continuously.
CAM 01CAM 02CAM 03
EDGEon-site
Processed locally · never streamed
STEP 03

Insight and proof

Timings, counts, and flags sync out. And when a moment matters, Visbi delivers the proof to your managers, anonymized so it's about what happened, not who.
Speed of service4:28
Queue wait2:40
Service & reset3:12
⚑ Flag · queue past threshold, proof attached, anonymized
No individual is identifiable. Raw video is never continuously uploaded.
Our privacy pledge

Private by design.

01
No facial recognition. Ever.
Ever. A privacy principle, not a limitation; staff context comes from shift data, not faces.
02
No cloud archive of identifiable people.
Insight and anonymized proof sync out, never a searchable library of your staff or guests.
03
About operations, never individuals.
Staffing math and floor performance, never individual productivity scoring.
04
No automated verdicts.
Visbi surfaces the moment with the evidence. Your managers decide what it means.

Private by design; because trust on the floor is the whole point.

Readiness Audit

Ready to see every brand hold its standard?

Before any commitment, we map what your existing cameras can see today across your brands, hand you the insights you can get now, and give you your readiness plan: brand by brand, location by location. Yours to keep, either way.

Book an Audit →Schedule a Demo
Works with your existing cameras · Processed on-site, shared only as anonymized insight · No facial recognition
FAQ

Common questions about Visbi.

The questions multi-brand groups and franchisors actually ask.

Fast where it counts. For the moments a manager can still change (a safety incident, a queue past your threshold, a guest waiting too long, after-hours access, a kitchen about to fall behind), Visbi flags in real time. Everything else lands within minutes: fast enough to coach the same shift, without burying your team in alerts about moments already over. It's the pace of coaching, not the noise of a security feed.
No. Visbi works with your existing HD cameras, plus one on-site edge device per location. Your Readiness Audit confirms exactly what your current setup can see before you commit; there is no rip-and-replace.
No. We don't use facial recognition; it's a product principle, not a limitation. Service is read from what happens at the table and from shift and POS data, not from anyone's identity. Everything is processed on-site and shared only as anonymized insight.
Visbi connects to your POS to unlock kitchen timing, order accuracy, and backlog depth. Front-of-house insights (speed of service, queue and wait, walkaways, staffing) run on your cameras, so you can start there and connect your POS whenever you're ready.
Neither. We measure the service steps and timing (greet, speed, service steps, cleanliness and reset) against each brand's own standard, by location and shift. We don't rank individuals (staffing math only) and we don't read reviews or guest sentiment. We show the slip that leads to a bad review, before it's written.
No. Visbi gives the franchisor and the franchisee the same objective read, scored against the brand's own standard. It's a shared source of truth to coach the whole network up to your best, not a gotcha, and not a feed anyone sits and watches. Anonymized, on-site, no facial recognition.
Your managers. Flags surface in your dashboard with the moment attached; your team decides what it means and what to do. Visbi surfaces, humans decide; nothing escalates or disciplines automatically.
Video is processed on-site and shared only as anonymized insight. No facial recognition, and what you see is about how the operation runs, never about individuals. We offer staffing math, never individual performance scoring.
Core insights run on your existing cameras from the start. Anything we train to your specific SOPs, we scope with you during the audit; we won't quote a blanket timeline we can't stand behind.
It depends on your locations, cameras, and what you want to see; therefore, pricing comes after your Readiness Audit, when we know exactly what your setup supports.

Still weighing it up? Book an Audit

Request a Readiness Audit: we map what your existing cameras can see today. It is yours to keep, either way.